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Update experience and tagline to highlight PHP and security work

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Ethan Paul 2024-04-28 15:50:45 -04:00
parent efa0f0760f
commit 7081b174da
Signed by: enpaul
GPG Key ID: 9B6D99E4CFA31867
2 changed files with 88 additions and 47 deletions
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115
content/experience.tex
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@ -11,23 +11,36 @@
%---------------------------------------------------------
\cventry
{Portal Instruments Inc. - Information Technology} % Job title
{Principal Information Technology and Security Engineer} % Organization
{Portal Instruments Inc. - Information Technology} % Company + department
{Principal Information Technology and Security Engineer} % Job title
{Cambridge MA, United States} % Location
{August 2022 - Present} % Date(s)
{
\begin{cvitems} % Description(s) of tasks/responsibilities
\item {
Audit and consolidate IT resource management into a single
department to reduce duplicate spending and improve day-to-day
employee workflows. Create a budget and ordering process for IT resources.
}
% \item {
% Audit and consolidate IT resource management into a single
% department to reduce duplicate spending and improve day-to-day
% employee workflows. Create a budget and ordering process for IT resources.
% }
\item {
Operate as a single IT administrator to manage resources at all levels
and in all areas of the business, including facility infrastructure,
cloud resources, licensing, physical and virtual servers, and employee
workstations.
}
\item {
Identify information security vulnerabilities in the company's digital
infrastructure and develop a prioritization plan for corrective actions.
Communicate these security gaps to company leadership, then propose and
implement mitigations in accordance with the needs and priorities of
the business.
}
\item {
Advise the Software Engineering department on security requirements and best
practices as part of the company's digital health initiative and expansion into
cloud service offerings. Educate employees at all levels on security
best practices and help foster a collaboratively vigilant security culture.
}
\item {
Provide daily support for the entire organization across four timezones.
Support Windows, MacOS, and Linux workstations, enterprise resource
@ -38,18 +51,18 @@
infrastructure including virtual private clouds, on-site network equipment,
and virtual private networking.
}
\item {
Offboard and assume responsibilities of existing Managed
Service Provider and manage relationships with IT vendors
as the primary point of contact.
}
% \item {
% Offboard and assume responsibilities of existing Managed
% Service Provider and manage relationships with IT vendors
% as the primary point of contact.
% }
\end{cvitems}
}
%---------------------------------------------------------
\cventry
{Starry Inc. - Product Engineering} % Job title
{Systems Administrator / Development Operations Engineer} % Organization
{Starry Inc. - Product Engineering} % Company + department
{Systems Administrator / Development Operations Engineer} % Job title
{Boston MA, United States} % Location
{June 2018 - August 2022} % Date(s)
{
@ -60,16 +73,16 @@
the needs of the Network Operations team and handle a thirty-fold workload
increase.
}
\item {
Provided 24/7 support for the NMS to ensure uninterrupted access
to alerts, data, and performance reports for the Tier 2 Support team and
executive leadership.
}
\item {
Designed and deployed a testbed management network using off-the-shelf
routing equipment and Ansible that connected engineering systems at all
eleven corporate offices across the country.
}
% \item {
% Provided 24/7 support for the NMS to ensure uninterrupted access
% to alerts, data, and performance reports for the Tier 2 Support team and
% executive leadership.
% }
% \item {
% Designed and deployed a testbed management network using off-the-shelf
% routing equipment and Ansible that connected engineering systems at all
% eleven corporate offices across the country.
% }
\item {
Helped lead a team developing Ansible automation for managing and
securing hundreds of physical engineering systems across four departments.
@ -89,8 +102,8 @@
%---------------------------------------------------------
\cventry
{Worcester Polytechnic Institute - Network Operations Center} % Job title
{Senior Network Technician} % Organization
{Worcester Polytechnic Institute - Network Operations Center} % Company + department
{Senior Network Technician} % Job title
{Worcester MA, United States} % Location
{August 2013 - June 2018} % Date(s)
{
@ -115,25 +128,53 @@
%---------------------------------------------------------
\cventry
{Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Job title
{Contract Technical Writer} % Organization
{Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Company + department
{Contract Development Operations Specialist} % Job title
{Waltham MA, United States} % Location
{May 2015 - January 2016} % Date(s)
{May 2016 - August 2017} % Date(s)
{
\begin{cvitems} % Description(s) of tasks/responsibilities
\item {
Tested official product tutorials for compliance with user workflows in
SOLIDWORKS 2016 and updated the tutorials if they were outdated.
Worked as a software specialist on a Graphics Design team to take over
maintenance of a custom-built image asset lifecycle management tool and
design its replacement.
}
\item {
Designed and wrote new tutorials for the newly implemented advanced
electrical and pipe routing tools added to SOLIDWORKS 2016.
Designed and implemented a web application stack using PHP, JQuery, and
MySQL to provide a web portal for internal clients to request new assets
from the graphics design team, provide feedback and iteration on asset
requests, and serve as the internal source of truth for finalized assets.
}
\item {
Designed the final deployment infrastructure using Windows Server 2012,
IIS 8.5, and MySQL Server, then communicated these requirements to the
IT department for implementation.
}
% \item {
% Responded to and fixed user submitted bug reports concerning errors,
% mistakes, or ambiguity in the official product documentation.
% }
\end{cvitems}
}
%---------------------------------------------------------
% \cventry
% {Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Company + department
% {Contract Technical Writer} % Job title
% {Waltham MA, United States} % Location
% {May 2015 - January 2016} % Date(s)
% {
% \begin{cvitems} % Description(s) of tasks/responsibilities
% \item {
% Tested official product tutorials for compliance with user workflows in
% SOLIDWORKS 2016 and updated the tutorials if they were outdated.
% }
% \item {
% Designed and wrote new tutorials for the newly implemented advanced
% electrical and pipe routing tools added to SOLIDWORKS 2016.
% }
% % \item {
% % Responded to and fixed user submitted bug reports concerning errors,
% % mistakes, or ambiguity in the official product documentation.
% % }
% \end{cvitems}
% }
\end{cventries}

2
resume.tex
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@ -74,7 +74,7 @@
\position{
Systems Administrator
{\enskip\cdotp\enskip}
Information Technology
Information Technology \& Security
{\enskip\cdotp\enskip}
Software Engineer
}