diff --git a/content/experience.tex b/content/experience.tex index 68ece6f..d7bbd4d 100644 --- a/content/experience.tex +++ b/content/experience.tex @@ -11,23 +11,36 @@ %--------------------------------------------------------- \cventry - {Portal Instruments Inc. - Information Technology} % Job title - {Principal Information Technology and Security Engineer} % Organization + {Portal Instruments Inc. - Information Technology} % Company + department + {Principal Information Technology and Security Engineer} % Job title {Cambridge MA, United States} % Location {August 2022 - Present} % Date(s) { \begin{cvitems} % Description(s) of tasks/responsibilities - \item { - Audit and consolidate IT resource management into a single - department to reduce duplicate spending and improve day-to-day - employee workflows. Create a budget and ordering process for IT resources. - } + % \item { + % Audit and consolidate IT resource management into a single + % department to reduce duplicate spending and improve day-to-day + % employee workflows. Create a budget and ordering process for IT resources. + % } \item { Operate as a single IT administrator to manage resources at all levels and in all areas of the business, including facility infrastructure, cloud resources, licensing, physical and virtual servers, and employee workstations. } + \item { + Identify information security vulnerabilities in the company's digital + infrastructure and develop a prioritization plan for corrective actions. + Communicate these security gaps to company leadership, then propose and + implement mitigations in accordance with the needs and priorities of + the business. + } + \item { + Advise the Software Engineering department on security requirements and best + practices as part of the company's digital health initiative and expansion into + cloud service offerings. Educate employees at all levels on security + best practices and help foster a collaboratively vigilant security culture. + } \item { Provide daily support for the entire organization across four timezones. Support Windows, MacOS, and Linux workstations, enterprise resource @@ -38,18 +51,18 @@ infrastructure including virtual private clouds, on-site network equipment, and virtual private networking. } - \item { - Offboard and assume responsibilities of existing Managed - Service Provider and manage relationships with IT vendors - as the primary point of contact. - } + % \item { + % Offboard and assume responsibilities of existing Managed + % Service Provider and manage relationships with IT vendors + % as the primary point of contact. + % } \end{cvitems} } %--------------------------------------------------------- \cventry - {Starry Inc. - Product Engineering} % Job title - {Systems Administrator / Development Operations Engineer} % Organization + {Starry Inc. - Product Engineering} % Company + department + {Systems Administrator / Development Operations Engineer} % Job title {Boston MA, United States} % Location {June 2018 - August 2022} % Date(s) { @@ -60,16 +73,16 @@ the needs of the Network Operations team and handle a thirty-fold workload increase. } - \item { - Provided 24/7 support for the NMS to ensure uninterrupted access - to alerts, data, and performance reports for the Tier 2 Support team and - executive leadership. - } - \item { - Designed and deployed a testbed management network using off-the-shelf - routing equipment and Ansible that connected engineering systems at all - eleven corporate offices across the country. - } + % \item { + % Provided 24/7 support for the NMS to ensure uninterrupted access + % to alerts, data, and performance reports for the Tier 2 Support team and + % executive leadership. + % } + % \item { + % Designed and deployed a testbed management network using off-the-shelf + % routing equipment and Ansible that connected engineering systems at all + % eleven corporate offices across the country. + % } \item { Helped lead a team developing Ansible automation for managing and securing hundreds of physical engineering systems across four departments. @@ -89,8 +102,8 @@ %--------------------------------------------------------- \cventry - {Worcester Polytechnic Institute - Network Operations Center} % Job title - {Senior Network Technician} % Organization + {Worcester Polytechnic Institute - Network Operations Center} % Company + department + {Senior Network Technician} % Job title {Worcester MA, United States} % Location {August 2013 - June 2018} % Date(s) { @@ -114,26 +127,54 @@ } %--------------------------------------------------------- - \cventry - {Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Job title - {Contract Technical Writer} % Organization - {Waltham MA, United States} % Location - {May 2015 - January 2016} % Date(s) - { - \begin{cvitems} % Description(s) of tasks/responsibilities - \item { - Tested official product tutorials for compliance with user workflows in - SOLIDWORKS 2016 and updated the tutorials if they were outdated. - } - \item { - Designed and wrote new tutorials for the newly implemented advanced - electrical and pipe routing tools added to SOLIDWORKS 2016. - } - % \item { - % Responded to and fixed user submitted bug reports concerning errors, - % mistakes, or ambiguity in the official product documentation. - % } - \end{cvitems} +\cventry +{Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Company + department +{Contract Development Operations Specialist} % Job title +{Waltham MA, United States} % Location +{May 2016 - August 2017} % Date(s) +{ + \begin{cvitems} % Description(s) of tasks/responsibilities + \item { + Worked as a software specialist on a Graphics Design team to take over + maintenance of a custom-built image asset lifecycle management tool and + design its replacement. } + \item { + Designed and implemented a web application stack using PHP, JQuery, and + MySQL to provide a web portal for internal clients to request new assets + from the graphics design team, provide feedback and iteration on asset + requests, and serve as the internal source of truth for finalized assets. + } + \item { + Designed the final deployment infrastructure using Windows Server 2012, + IIS 8.5, and MySQL Server, then communicated these requirements to the + IT department for implementation. + } + \end{cvitems} +} + + +%--------------------------------------------------------- + % \cventry + % {Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Company + department + % {Contract Technical Writer} % Job title + % {Waltham MA, United States} % Location + % {May 2015 - January 2016} % Date(s) + % { + % \begin{cvitems} % Description(s) of tasks/responsibilities + % \item { + % Tested official product tutorials for compliance with user workflows in + % SOLIDWORKS 2016 and updated the tutorials if they were outdated. + % } + % \item { + % Designed and wrote new tutorials for the newly implemented advanced + % electrical and pipe routing tools added to SOLIDWORKS 2016. + % } + % % \item { + % % Responded to and fixed user submitted bug reports concerning errors, + % % mistakes, or ambiguity in the official product documentation. + % % } + % \end{cvitems} + % } \end{cventries} diff --git a/resume.tex b/resume.tex index 9e0c4ef..98dc6f8 100644 --- a/resume.tex +++ b/resume.tex @@ -74,7 +74,7 @@ \position{ Systems Administrator {\enskip\cdotp\enskip} - Information Technology + Information Technology \& Security {\enskip\cdotp\enskip} Software Engineer }