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MasterPassword/public/site/2013-05/trouble.html

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Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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<!DOCTYPE html>
Switch more references to HTTPS.
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<html class="no-js" itemscope itemtype="://schema.org/Product">
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<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
<title itemprop="name">Master Password &mdash; Secure your life, forget your passwords.</title>
<meta itemprop="description" content="Master Password is an ingenious password solution that makes your passwords truly impossible to lose." />
Switch more references to HTTPS.
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<meta itemprop="image" content="img/about.png" />
Small improvements to the Internet Defense League code snippet.
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<meta name="apple-itunes-app" content="app-id=510296984" />
Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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<meta name="viewport" content="width=device-width">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<link rel="icon" href="img/favicon.png" type="image/x-png" />
<link rel="shortcut icon" href="img/favicon.png" type="image/x-png" />
<link rel="stylesheet" href="css/bootstrap.min.css">
<link rel="stylesheet" href="css/bootstrap-responsive.min.css">
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<link rel="stylesheet" href="css/main.css?7">
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<script src="js/vendor/modernizr-2.6.2.min.js"></script>
<script src="js/vendor/prefixfree.min.js"></script>
</head>
Switch more references to HTTPS.
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<body itemscope itemtype="://schema.org/MobileSoftwareApplication" id="trouble">
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<!--[if lt IE 7]>
<p class="chromeframe">You are using an <strong>outdated</strong> browser. Please <a href="http://browsehappy.com/">upgrade your browser</a> or <a href="http://www.google.com/chromeframe/?redirect=true">activate Google Chrome Frame</a> to improve your experience.</p>
<![endif]-->
<nav class="navbar navbar-fixed-top">
<div class="navbar-inner">
<div class="container">
<button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse">
<span class="icon-bar"></span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
</button>
<a class="brand" href="./">●●●|</a>
<div class="nav-collapse collapse">
<ul class="nav">
Update of the site to simplify understanding Master Password and how to use it.
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<li><a href="what.html">What is it? How do I use it?</a></li>
<li><a href="security.html">Is it safe?</a></li>
<li><a href="algorithm.html">How does it work?</a></li>
Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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</ul>
<ul class="nav pull-right">
Update of the site to simplify understanding Master Password and how to use it.
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<li><a href="irc://irc.freenode.net/#masterpassword" onclick="_gaq.push(['_trackPageview', '/outbound/irc']);">#masterpassword</a></li>
Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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<li class="divider-vertical"></li>
Update of the site to simplify understanding Master Password and how to use it.
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<li><a href="faq.html">FAQ</a></li>
<li><a href="support.html">Support</a></li>
Use HTTPS for all download links on home page.
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<li><a href="https://github.com/Lyndir/MasterPassword/" onclick="_gaq.push(['_trackPageview', '/outbound/github']);">Source</a></li>
Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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</ul>
</div><!--/.nav-collapse -->
</div>
</div>
</nav>
<header>
<img class="background" src="img/mp-process-angled.png" data-stellar-ratio="2.5" />
<div class="container">
<!-- <div class="box effect-8">
iframe id="ytplayer" type="text/html" width="640" height="360" frameborder="0"
src="http://www.youtube.com/embed/QTfA0O7YnHQ?origin=http://masterpassword.lyndir.com&autohide=1&autoplay=0&rel=0&showinfo=0&theme=light&color=white"></iframe
<iframe width="640" height="360" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen
src="http://player.vimeo.com/video/45803664?title=0&amp;byline=0&amp;portrait=0&amp;color=ffffff"></iframe>
</div> -->
<div class="content">
<h2>Troubleshooting</h2>
</div>
</div>
</header>
<section><div class="content">
<p>If you run into issues, try these solutions to known problems.</p>
<div class="thumb clearfix">
<h1>iCloud sites disappeared</h1>
Explain other solutions to the iCloud sites problem. [UPDATED] Site explains other solutions to iCloud sites disappearing.
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<p>If you're using iCloud and find your sites have suddenly disappeared, try the following solutions:</p>
<h2>Make sure you're connected</h2>
<p>This may go without saying, but while you're performing these steps, make sure you have a good and stable connection to the Internet. Wi-Fi is preferred to avoid unexpected connection drops.</p>
<p>Also consider giving it a few minutes time. Since iCloud often involves communication between your phone and Apple's servers, this may sometimes take a moment. Let your phone sit there for up to 10 minutes with the app open. Your data might just suddenly re-appear.
Small improvements to the Internet Defense League code snippet.
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<h2>Make sure iCloud is turned on</h2>
<p>Some people have reported issues with their app going blank when they had enabled iCloud but didn't have iCloud turned on for their device. When you choose to use iCloud, make sure you're logged into your iCloud account in Settings and that Document sync is actually enabled.</p>
Explain other solutions to the iCloud sites problem. [UPDATED] Site explains other solutions to iCloud sites disappearing.
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<h2>Re-enable iCloud from Settings</h2>
<p>Sometimes, iCloud just stops talking to Apple's servers. There's no indication of why iCloud encounters this problem, but the following steps may jug it back to life. The idea is to delete your iCloud account from your phone using Settings, and then add it back. After adding your account back, all your iCloud-stored things will just come back to your phone from the cloud. Hopefully, this will include your Master Password sites.
<ul class="pictures">
<li>
<img src="img/re-enable-1.png" />
</li>
<li>
<img src="img/re-enable-2.png" />
</li>
<li>
<img src="img/re-enable-3.png" />
</li>
<li>
<img src="img/re-enable-4.png" />
</li>
<li>
<img src="img/re-enable-5.png" />
</li>
</ul>
<h2>Switch back to the right store</h2>
<p>Master Password manages your iCloud data within a unique container. As a result of an unexpected event, this container may have changed. Following the steps below, you are able to switch back to a previous container if this was the cause.</p>
Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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<ul class="pictures">
<li>
<img src="img/recovery-1.png" />
</li>
<li>
<img src="img/recovery-2.png" />
</li>
<li>
<img src="img/recovery-3.png" />
</li>
<li>
<img src="img/recovery-4.png" />
</li>
<li>
<img src="img/recovery-5.png" />
</li>
<li>
<img src="img/recovery-6.png" />
</li>
<li>
<img src="img/recovery-7.png" />
</li>
<li>
<img src="img/recovery-8.png" />
</li>
</ul>
</div>
<div class="thumb clearfix">
<h1>Other Questions / Issues</h1>
<p>Don't hesitate to send us a message at <a href="mailto:masterpassword@lyndir.com">masterpassword@lyndir.com</a>. I'll get right on your case. Try to include any details you can. Even better, use the feedback (mail) button from within the app instead and include logs when prompted.</p>
</div>
</div></section>
<footer><div class="muted content">
Add disclaimer.
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<p><em>Master Password is a security product and algorithm by <a href="http://www.lhunath.com" onclick="_gaq.push(['_trackPageview', '/outbound/lhunath']);">Maarten Billemont</a>, <a href="http://www.lyndir.com" onclick="_gaq.push(['_trackPageview', '/outbound/lyndir']);">Lyndir</a> (&copy; 2011-2014).</em><br>Usage implies agreement with our <a href="privacy.html">privacy policy and disclaimer</a>.</p>
Use HTTPS for all download links on home page.
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<p><a href="http://gorillas.lyndir.com" onclick="_gaq.push(['_trackPageview', '/outbound/gorillas']);">Gorillas</a> ● <a href="http://deblock.lyndir.com" onclick="_gaq.push(['_trackPageview', '/outbound/deblock']);">DeBlock</a> ● <a href="https://github.com/Lyndir" onclick="_gaq.push(['_trackPageview', '/outbound/github']);">GitHub</a> ● <a href="http://thanks.lhunath.com" onclick="_gaq.push(['_trackPageview', '/outbound/thanks']);">Send Thanks</a></p>
Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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</div></footer>
<!-- Scripts -->
<script src="//ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js"></script>
<script>window.jQuery || document.write('<script src="js/vendor/jquery-1.9.1.min.js"><\/script>')</script>
<script src="js/vendor/bootstrap.min.js"></script>
<script src="js/plugins.js"></script>
<script src="js/main.js"></script>
Small improvements to the Internet Defense League code snippet.
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<!-- Internet Defense League -->
<script type="text/javascript">
window._idl = {};
_idl.variant = "modal";
(function() {
var idl = document.createElement('script');
idl.type = 'text/javascript';
idl.async = true;
idl.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'members.internetdefenseleague.org/include/?url=' + (_idl.url || '') + '&campaign=' + (_idl.campaign || '') + '&variant=' + (_idl.variant || 'banner');
document.getElementsByTagName('body')[0].appendChild(idl);
})();
</script>
Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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<!-- Google Analytics -->
<script>
var _gaq=[['_setAccount','UA-90535-15'],['_trackPageview']];
(function(d,t){var g=d.createElement(t),s=d.getElementsByTagName(t)[0];
g.src=('https:'==location.protocol?'//ssl':'//www')+'.google-analytics.com/ga.js';
s.parentNode.insertBefore(g,s)}(document,'script'));
</script>
<!-- Google +1 -->
<script type="text/javascript" src="https://apis.google.com/js/plusone.js"></script>
Update of icons and site updates with new support and mac app store link.
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<!-- Tender -->
<script src="https://masterpassword.tenderapp.com/tender_widget.js" type="text/javascript"></script>
Cloud store recovery procedure. [ADDED] Describe the procedure to recover cloud stores on the website.
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</body>
</html>
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