Fix cover letter info

content/experience.tex

@@ -11,23 +11,36 @@
 
 %---------------------------------------------------------
   \cventry
-    {Portal Instruments Inc. - Information Technology} % Job title
-    {Principal Information Technology and Security Engineer} % Organization
+    {Portal Instruments Inc. - Information Technology} % Company + department
+    {Principal Information Technology and Security Engineer} % Job title
     {Cambridge MA, United States} % Location
     {August 2022 - Present} % Date(s)
     {
       \begin{cvitems} % Description(s) of tasks/responsibilities
-        \item {
-          Audit and consolidate IT resource management into a single
-          department to reduce duplicate spending and improve day-to-day 
-          employee workflows. Create a budget and ordering process for IT resources.
-        }
+        % \item {
+        %   Audit and consolidate IT resource management into a single
+        %   department to reduce duplicate spending and improve day-to-day 
+        %   employee workflows. Create a budget and ordering process for IT resources.
+        % }
         \item {
           Operate as a single IT administrator to manage resources at all levels 
           and in all areas of the business, including facility infrastructure,
           cloud resources, licensing, physical and virtual servers, and employee
           workstations.
         }
+        \item {
+          Identify information security vulnerabilities in the company's digital
+          infrastructure and develop a prioritization plan for corrective actions. 
+          Communicate these security gaps to company leadership, then propose and 
+          implement mitigations in accordance with the needs and priorities of 
+          the business.
+        }
+        \item {
+          Advise the Software Engineering department on security requirements and best 
+          practices as part of the company's digital health initiative and expansion into
+          cloud service offerings. Educate employees at all levels on security
+          best practices and help foster a collaboratively vigilant security culture.
+        }
         \item {
           Provide daily support for the entire organization across four timezones. 
           Support Windows, MacOS, and Linux workstations, enterprise resource 
@@ -38,18 +51,18 @@
           infrastructure including virtual private clouds, on-site network equipment, 
           and virtual private networking.
         }
-        \item {
-          Offboard and assume responsibilities of existing Managed
-          Service Provider and manage relationships with IT vendors 
-          as the primary point of contact.
-        }
+        % \item {
+        %   Offboard and assume responsibilities of existing Managed
+        %   Service Provider and manage relationships with IT vendors 
+        %   as the primary point of contact.
+        % }
       \end{cvitems}
     }
 
 %---------------------------------------------------------
   \cventry
-    {Starry Inc. - Product Engineering} % Job title
-    {Systems Administrator / Development Operations Engineer} % Organization
+    {Starry Inc. - Product Engineering} % Company + department
+    {Systems Administrator / Development Operations Engineer} % Job title
     {Boston MA, United States} % Location
     {June 2018 - August 2022} % Date(s)
     {
@@ -60,16 +73,16 @@
           the needs of the Network Operations team and handle a thirty-fold workload
           increase.
         }
-        \item {
-          Provided 24/7 support for the NMS to ensure uninterrupted access
-          to alerts, data, and performance reports for the Tier 2 Support team and 
-          executive leadership.
-        }
-        \item {
-          Designed and deployed a testbed management network using off-the-shelf
-          routing equipment and Ansible that connected engineering systems at all
-          eleven corporate offices across the country.
-        }
+        % \item {
+        %   Provided 24/7 support for the NMS to ensure uninterrupted access
+        %   to alerts, data, and performance reports for the Tier 2 Support team and 
+        %   executive leadership.
+        % }
+        % \item {
+        %   Designed and deployed a testbed management network using off-the-shelf
+        %   routing equipment and Ansible that connected engineering systems at all
+        %   eleven corporate offices across the country.
+        % }
         \item {
           Helped lead a team developing Ansible automation for managing and
           securing hundreds of physical engineering systems across four departments.
@@ -89,8 +102,8 @@
 
 %---------------------------------------------------------
   \cventry
-    {Worcester Polytechnic Institute - Network Operations Center} % Job title
-    {Senior Network Technician} % Organization
+    {Worcester Polytechnic Institute - Network Operations Center} % Company + department
+    {Senior Network Technician} % Job title
     {Worcester MA, United States} % Location
     {August 2013 - June 2018} % Date(s)
     {
@@ -114,26 +127,54 @@
     }
 
 %---------------------------------------------------------
-  \cventry
-    {Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Job title
-    {Contract Technical Writer} % Organization
-    {Waltham MA, United States} % Location
-    {May 2015 - January 2016} % Date(s)
-    {
-      \begin{cvitems} % Description(s) of tasks/responsibilities
-        \item {
-          Tested official product tutorials for compliance with user workflows in
-          SOLIDWORKS 2016 and updated the tutorials if they were outdated.
-        }
-        \item {
-          Designed and wrote new tutorials for the newly implemented advanced
-          electrical and pipe routing tools added to SOLIDWORKS 2016.
-        }
-        % \item {
-        %   Responded to and fixed user submitted bug reports concerning errors,
-        %   mistakes, or ambiguity in the official product documentation.
-        % }
-      \end{cvitems}
+\cventry
+{Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Company + department
+{Contract Development Operations Specialist} % Job title
+{Waltham MA, United States} % Location
+{May 2016 - August 2017} % Date(s)
+{
+  \begin{cvitems} % Description(s) of tasks/responsibilities
+    \item {
+      Worked as a software specialist on a Graphics Design team to take over 
+      maintenance of a custom-built image asset lifecycle management tool and
+      design its replacement.
     }
+    \item {
+      Designed and implemented a web application stack using PHP, JQuery, and
+      MySQL to provide a web portal for internal clients to request new assets
+      from the graphics design team, provide feedback and iteration on asset
+      requests, and serve as the internal source of truth for finalized assets.
+    }
+    \item {
+      Designed the final deployment infrastructure using Windows Server 2012,
+      IIS 8.5, and MySQL Server, then communicated these requirements to the
+      IT department for implementation.
+    }
+  \end{cvitems}
+}
+
+
+%---------------------------------------------------------
+  % \cventry
+  %   {Dassault Systèmes S.E. - SOLIDWORKS User Experience} % Company + department
+  %   {Contract Technical Writer} % Job title
+  %   {Waltham MA, United States} % Location
+  %   {May 2015 - January 2016} % Date(s)
+  %   {
+  %     \begin{cvitems} % Description(s) of tasks/responsibilities
+  %       \item {
+  %         Tested official product tutorials for compliance with user workflows in
+  %         SOLIDWORKS 2016 and updated the tutorials if they were outdated.
+  %       }
+  %       \item {
+  %         Designed and wrote new tutorials for the newly implemented advanced
+  %         electrical and pipe routing tools added to SOLIDWORKS 2016.
+  %       }
+  %       % \item {
+  %       %   Responded to and fixed user submitted bug reports concerning errors,
+  %       %   mistakes, or ambiguity in the official product documentation.
+  %       % }
+  %     \end{cvitems}
+  %   }
 
 \end{cventries}

coverletter.tex

@@ -58,8 +58,8 @@
 \name{Ethan}{Paul}
 %\position{Systems Administrator / Development Operations Engineer}
 
-\mobile{+1.617.733.0601}
-\email{me@enp.one}
+\mobile{+1 (617) 733-0601}
+\email{me@enpaul.net}
 %\dateofbirth{January 1st, 1970}
 %\homepage{enpaul.net}
 %\github{posquit0}
@@ -77,7 +77,7 @@
 % \extrainfo{extra information}
 
 % How the letter is closed
-\letterclosing{\recipientaddressstyle{Ethan Paul\\13 Faxon St\\Newton, MA 02458\\USA}}
+\letterclosing{\recipientaddressstyle{Ethan Paul\\218 Thorndike Street Unit \#101\\Cambridge, MA 02141\\U.S.A.}}
 % Any enclosures with the letter
 %\letterenclosure[Attached]{Resume}
 

resume.tex

@@ -74,7 +74,7 @@
 \position{
   Systems Administrator
   {\enskip\cdotp\enskip}
-  Information Technology
+  Information Technology \& Security
   {\enskip\cdotp\enskip}
   Software Engineer
 }